At Eagle One Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Eagle One Automotive to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Eagle One Automotive:
You cannot go wrong with this shop! The owners/ mechanics are great to work, and they take pride in their work. Only one I trust to work on my H3. They stay busy, so be patient.
Rob M.
Tom and his men did an outstanding job fixing my truck after a transmission line failure in the smoky mountains. I cannot recommend either one automotive enough they provide a quality service with the utmost integrity of work and pricing. I would have gave this place six stars if they me because of Tom's amazing beard.
Mike A
5 stars isn't enough for this place. They were able to diagnose and repair my truck in just a couple of hours. Down to earth and genuine people!!
Shaun M
These guys are amazing. We lost a brake pad a mile away. From out of town, my sons, senior mother and I we were terrified. We pulled in, they were slammed but knew we were stranded. They had me up and running with new brakes in a couple hours ! Their pricing was very fair as well!! Super convenient that there was a trolley station next door. This could have been a ruined vacation but Eagle One made sure that didn't happen. Thanks guys!
Allison B.
Honest service, quality work and job done right first time! Great and friendly staff, professionalism at its best, thank y'all!
Micheal M.
I replaced my alternator three weeks ago. It failed coming into Pigeon Forge, over 650 miles from home. Pulled into Eagle One the next morning, they had it fixed the following morning and got O'Reilly Auto Parts to honor their warranty so all I had to pay was the labor. It's a pain breaking down on vacation but they made it as painless as possible.
Lenny B
Tom was amazing! We had a bit of an emergency while travelling and he still found time to work us in. He also gave great business recommendations for services Eagle One doesn't provide.
Timothy M.
I got stuck in downtown Gatlinburg with a burnt out starter. It took me 4 days to find a tow truck. I called them up and the second I could get my car towed there they started working right on it so I could get home. Amazing customer service, great conversations and amazing people. 11/10 experience and if anyone needs great fast service these are the guys!!!
Michael Reeder
Of course we were out of town on vacation and our brakes went out driving from Townsend to Pigeon Forge. Did a google search for Jeep repair and came upon Eagle automotive. It's a father and son family operation and they went out of their way to help us. It's a very busy place and could tell it is a local favorite and go to for auto repair. We spent the afternoon in their shop and by the time we left we felt like family. Getting to know the owner was a pleasure. We knew the brake repair was done in a very professional manner and we ended up having a worry free vacation and made the drive back To Topsail Island NC with confidence our Jeep was repaired to top notch condition.
Patti F.
My SUV died late on Christmas Eve and would not jump off and of course everyone would be closed for Christmas so we waited until Monday (which was our planned day to leave town) to see what could be done. We tried a new battery to no avail so it must have been a bad starter. Called around and everyone was either booked up or wouldn't answer. Eagle One answered our call immediately and said they could get right on our vehicle and fix it up and they did! They also suggested a tow company for us who also were great. We ended up getting a hotel for the night and they got us our car back before end of day. Also notified us of another dangerous issue in my vehicle that needed to be done when we get home and made us aware to get it taken care of. Super appreciative that they let us know about it knowing they wouldn't be doing the work but wanted us to be aware. Wasn't a cheap fix but we were grateful they were available and did quick, good work! Thanks guys!
EN
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We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
You cannot go wrong with this shop! The owners/ mechanics are great to work, and they take pride in their work. Only one I trust to work on my H3. They stay busy, so be patient.
Highly RecommendCar & Truck Care, near Pigeon Forge, TN
Tom and his men did an outstanding job fixing my truck after a transmission line failure in the smoky mountains. I cannot recommend either one automotive enough they provide a quality service with the utmost integrity of work and pricing. I would have gave this place six stars if they me because of Tom's amazing beard.
OutstandingTransmission Services, near Pigeon Forge, TN